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About Magical Nest

1. What is Magical Nest?

Magical Nest is a kids furniture and room decor brand, bringing refreshingly sensible range of kids focused furniture and decor never seen before in India.

2. Why should I buy from Magical Nest?

To put simply, three reasons actually: 1) Designs 2) Our experience of working with kids and related domains for years. 3) Trust that people have placed in us. Unlike marketplaces with gazillion dollars in funding, our pursuit here is not purely on product sales and user aquisitions. Rather, we are here to ensure your kid truly gets what he/she and the family has decided on. You won’t stop hearing from us till we do that!.

3. Where and how is the furniture made?

All our furniture designs are created by our in-house team of design experts and kids room planners who bring in their technical and material knowledge skills. The manufacturing is done by partners who have been doing it day in and day out for more than 20 years. We ensure quality materials delivering a finished product that are in lines with the European Standards for kids furniture. Though in India, there is no standard yet, we aim to be the pioneers of following a quality standard and drive the standard across the kids’ furniture categories.

Buying

1. Is there a store I can visit?

Magical Nest is an online only store. This way we are able to bring you a huge range of collection and keep the costs down so that we can offer you great products at affordable costs.

2. How can I ensure the quality of the item without seeing it?

We have 35-points stringent quality checks in place at each stage of design and production and be rest assured that the items will be of utmost quality. If you are not happy with the quality, you can always return the item within 30 days of delivery and we will take it back, no questions asked.

3. Can I ask for some customization in the products?

Yes, absolutely! If your bed does not exactly fit the size of your room or you need an additional railing, feel free to call us at and our design expert will speak with you and accommodate your changes wherever possible.

Payment

1. How can I pay?

We provide the following payment options through our payment gateway partner PayU: Credit Cards, Debit Cards issued by all leading banks, Internet Banking, EMIs as well as Cash/Card on delivery.

Delivery

1. Where all does Magical Nest deliver?

We are delivering in Bangalore currently. We will be soon expanding to other cities. Do drop a line if you like our product and want us to ship to your city at Contact Us.

2. What are the delivery charges?

We provide free delivery and assembling for all our products.

3. How much is the delivery time typically?

The delivery time is typically between 2 to 3 weeks. Under each product, you will be able to see the delivery time before you order.

Orders

1. How can I track the orders I have placed?

You will be able to sign in on our website and track your order. You can also contact us to know your order status any time.

2. Will I receive items in my shopping cart together or as and when ready?

We will ship the items as and when they are ready.

Bulk Orders

1. Can I order in bulk?

Yes you can. Just increase the quantity of the products on the purchase page. If you want to speak with us and have any questions, please contact us if you want to order in bulk. A point to note here that we don't provide Cash on Delivery facility for bulk orders.

Warranty and Returns

1. Does my furniture come with warranty?

All Magical Nest furniture comes with 1 year warranty. However, we wont be able to accommodate damages caused due to mishandling of furniture by the customer.

2. What is the return policy?

We make the product as provided on the product page and ensure all stringent checks that provides with you a great quality product. Still if you don’t like the product, we have a 30 days no question asked return policy.

3. What do I do if the item arrives damaged?

If the furniture arrives damaged, bring to our notice at the time of delivery or within 30 days and we will refund or replace the product.

If you are not able to find what you are looking for, contact us.


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